Shipping policy

Shipping Policy

Last updated: June 2026

HYGGE SUPERMARKET | hyggesupermarket.com
Contact: hygge.studio21@gmail.com

--- DOMESTIC SHIPPING (South Korea) ---

Processing time: 1–3 business days
Delivery time: 2–5 business days after dispatch
Shipping fee: As displayed at checkout

--- INTERNATIONAL SHIPPING ---

Sofie's Mail Club:
All subscription mail is sent via international standard post (airmail) 
from Seoul, Korea. Shipping is included in the subscription fee.
Estimated delivery: 7–21 business days depending on destination.

General International Orders:
Shipping fees and estimated delivery times are displayed at checkout.
Delivery times may vary due to customs processing in the destination country.

We are not responsible for delays caused by customs, local postal services, 
or circumstances beyond our control.

--- DIGITAL PRODUCTS ---

Digital products are delivered via email within 24 hours of purchase. 
No physical shipping applies.

--- TRACKING ---

Tracking information may not be available for standard international 
postal mail (airmail). For tracked shipping options, please contact us 
before placing your order.

--- CUSTOMS & DUTIES ---

International customers are responsible for any customs duties or import 
taxes imposed by their country, unless otherwise stated at checkout.

--- LOST OR DAMAGED ITEMS ---

If your order has not arrived within 60 days (international) or 
10 business days (domestic), please contact us at hygge.studio21@gmail.com 
with your order number.